1) Is the baby equipment cleaned
after each use?
Absolutely! The cleaning and
sanitization process is extremely important to us. Each piece of baby equipment is first
cleaned, then thoroughly sanitized following the Centers for Disease Control (CDC)
guidelines.
2) Do you track manufacturer’s
recalls?
Definitely! All of our baby equipment
has been purchased new by Baby’s Beach Rentals. We safety check each piece of baby
equipment prior to renting it out, each and every time. We also track recall information
on a regular basis through the U.S. Consumer Product Safety Commission’s website www.cpsc.gov , which provides automated recall
updates on baby equipment.
3) How far in advance do we need to
reserve our baby equipment?
We request that you reserve your baby equipment when you finalize your vacation
travel plans. During our peak season, we may run out of popular baby items. Make your reservations as soon as possible to avoid additional fees. Same Day Delivery Fee may apply to rental requests made less than 36 hours before
arrival. Take advantage of our early order discount. See Web
Specials
4) Do you require a deposit and what
is your cancellation policy?
No, we do not require any deposit on baby
equipment. We ask that if your vacation travel plans change, to notify us as soon as
possible. We understand that your plans may change or be cancelled,
notifying us will allow for that baby equipment to be rented by another little vacationer.
Late cancellations may incur a charge.
5) When must my rental items be ready
for pick-up on our check-out day?
All baby equipment must be ready for pick up
by 9am the day of departure.
6) How does the delivery work?
We pick up the key from your Rental Agency on the morning of delivery. We set up the baby equipment in the room you have requested and then return the key to the Rental Agency so your equipment is already in your unit or house when you arrive. On very busy summer weekends, we sometimes run until 5pm.
7) What if I am renting through the owner?
We must to be able to have access to the unit between the hours of 10am and 3pm on both the delivery and pick up day. Oftentimes a lockbox is available to us. Call us if you need to arrange another alternative. Because we run a very tight schedule, surcharges may apply if pre-arrangements are not met.
8) Why do you need to know the bedroom in which the crib is to be set up?
Our cribs are full size baby beds, and although they are easily wheeled around, they may not fit through the doorways in some properties. Some assembly is required, and we prefer to set up the cribs so we know they are properly assembled. If you move the crib to a different location, an additional charge may apply.
9) What do we do if our travel plans change?
Notify us as soon as possible. If you extend your stay, your rental company will not necessarily call us and your equipment may not available for your use. Likewise, if you leave early, it is best to let us know so we can pick up the equipment as soon as possible.
10) Do you install car seats?
No, but you can call the Carseat Hotline at (850)471-6520 and schedule an appointment to install your car seat.
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